SHIPPING & DELIVERY

SHIPPING TIMES:

• Our regular domestic shipping is a flat rate of $7.95. This is non-negotiable. 
• Domestic shipping times vary from 5-7 business days during the regular season to 5-14+ business days during holiday seasons or major sale events.
• This does not include 1-3 business days for processing during the regular season and up to 8 business days for processing during the holiday season or major sale events.
• The holiday season (Christmas, Black Friday, etc.) can cause shipping delays that are outside of our control. Please be sure to order holiday gifts with plenty of time for uncontrollable delays.
• International Shipping information is below.

RUSH SHIPPING:

• Rush Shipping is not always provided. If it is available, it will be offered at checkout as a shipping option. We do not offer special expedited shipping. 
• Rush shipping is 2-5 business days. This does not include any unprecedented delays that occur on part of the shipping carrier. 
• DISCLAIMER: Rush Shipping does not include the time it takes to process.
• In a case-by-case situation, if you purchased Rush Shipping and it did not arrive in the allotted time, we can look into refunding the +$2 shipping upgrade to Rush Shipping. Our regular shipping is a flat rate of $7.95. Please reach out to us during Live Chat hours or via our Contact Page for the refund.

INTERNATIONAL SHIPPING:

• We currently do not ship internationally. 

DELAYED PACKAGE:

• If an item is marked “Delayed” via the tracking number, these delays are entirely outside of our control. Allow several business days for them to clear. 

• Reminder: We are just a small business, relying on the postal system just as you do. We cannot see anymore into these delays than you can! Thanks for your patience. 
• DISCLAIMER: He Would Love First is NOT liable for any shipping address discrepancies, which includes: incorrectly-entered addresses, lost or stolen packages, or incorrectly delivered packages. We strongly suggest purchasing Route Package Protection when checking out, because they will cover most of those incidents above. 

MISSING DELIVERY:

• If an item is marked “Delivered” but you do not see it or haven’t received it, please ask household members and neighbors, as well as reach out to the post office ASAP. Often, a family member or roommate picks up the package and forgets to tell you!

• Route Package Protection: If you bought Route Package Protection, please reach out ASAP to them and follow their policies at claims.route.com. You will make a claim concerning the missing/lost delivery, and the company will re-purchase the items for you! This helps protect you and us from stolen or lost merchandise.

• DISCLAIMER: He Would Love First is NOT liable for any stolen/shipping discrepancies, which include: incorrectly-entered address, lost or stolen packages, or incorrectly delivered packages. We strongly suggest purchasing Route Package Protection when checking out, because they will cover most of those incidents above.